• Legal

Privacy Policy

Last updated: September 2026

Overview

GooDent (“we,” “us,” or “our”) operates this website and is committed to protecting the personal information of our users, customers, and visitors. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights in relation to it.

By using this website or placing an order, you agree to the collection and use of information in accordance with this policy.

 

Data We Collect

We collect information you provide directly to us and information gathered automatically when you use the site.

Information you provide:

  • Name, email address, and any other details submitted through contact or inquiry forms
  • Business name, country, and business type (for distributor inquiries)
  • Shipping address and payment information (processed through secure third-party payment providers — we do not store card numbers)
  • Order history and correspondence with our team

Information collected automatically:

  • Browser type, device type, and operating system
  • IP address and approximate location (country/region level)
  • Pages visited, time on site, and referring URLs
  • Cookie identifiers (see the Cookies section below)
 

How We Use Your Data

We use the information we collect to:

  • Process and fulfill your orders
  • Respond to inquiries, questions, and customer support requests
  • Send order confirmations, tracking information, and service-related communications
  • Evaluate distributor applications and manage business relationships
  • Improve the website, product catalog, and user experience
  • Comply with legal obligations

We do not use your personal data for automated decision-making or profiling in a way that produces significant legal effects.

 

Data Sharing

We do not sell, trade, or rent your personal data to third parties. We share data only in the following limited circumstances:

  • Service providers: shipping carriers and payment processors who need your information to fulfill orders. These providers are bound by their own privacy policies and may not use your data for other purposes.
  • Legal compliance: where required by law, regulation, or legal process, we may disclose information to relevant authorities.
  • Business transfers: in the event of a merger or acquisition, customer data may be transferred as part of that transaction.
 

Cookies

This website uses cookies — small text files stored in your browser — to improve your experience. We use:

  • Essential cookies: required for the site to function (e.g., shopping cart, session management). These cannot be disabled.
  • Analytics cookies: to understand how visitors use the site (page views, referral sources). These are anonymized and used only in aggregate.
  • Preference cookies: to remember settings you have chosen (e.g., currency or language preferences).

You can control cookies through your browser settings. Disabling non-essential cookies will not prevent you from using the site, but some features may not function as intended.

 

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: the right to request a copy of the personal data we hold about you
  • Correction: the right to request correction of inaccurate or incomplete data
  • Deletion: the right to request deletion of your data, subject to legal retention requirements
  • Portability: the right to receive your data in a machine-readable format
  • Objection: the right to object to certain types of processing

To exercise any of these rights, contact us through the contact form. We will respond within the timeframe required by applicable law.

 

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure, encrypted connections.

No method of transmission over the internet is 100% secure. While we take every reasonable precaution, we cannot guarantee absolute security.

 

Questions About This Policy

If you have questions, concerns, or requests relating to this Privacy Policy, please contact us through the contact page. We will do our best to address your inquiry promptly.

We reserve the right to update this policy at any time. Changes will be posted on this page with an updated date. Your continued use of the site after any changes constitutes acceptance of the revised policy.